These Terms & Conditions govern your access to and use of the arbaji platform. Please read them carefully before registering an account or placing any bets. By using arbaji, you agree to be bound by these terms in their entirety.
A plain-English summary of the six most important areas covered in the arbaji Terms & Conditions below.
You must be at least 18 years of age to register and use arbaji. The platform performs age verification as part of the KYC (Know Your Customer) process and reserves the right to close any account found to belong to a minor, with immediate forfeiture of funds.
Each player may hold only one arbaji account. You are solely responsible for all activity under your account, including keeping your login credentials secure. arbaji cannot be held responsible for unauthorised access resulting from your own failure to protect your password.
All transactions on arbaji are processed in Bangladeshi Taka (BDT). Accepted payment methods include bKash, Nagad, Rocket, Upay, and selected bank transfers. Withdrawals are subject to identity verification and the fulfilment of any applicable wagering requirements.
All bonus offers on arbaji are subject to specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry periods. arbaji reserves the right to withdraw, amend, or cancel any promotion at its discretion with reasonable notice to affected players.
Fraud, collusion, use of automated betting software, exploitation of software errors, money laundering, and any form of match-fixing are strictly prohibited. arbaji actively monitors for such activity and will close accounts and report incidents to relevant authorities where required.
These Terms & Conditions are governed by the applicable laws and regulations relevant to the arbaji platform's operation. Any disputes arising from the use of arbaji shall be subject to binding arbitration in accordance with the dispute resolution clause set out below.
1. 1 By accessing, browsing, or using the arbaji website at arbaji.app (the "Platform"), creating an account, or placing any bet or wager, you ("the Player", "you", "your") unconditionally accept and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
1.2 If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
1.3 These Terms constitute the entire agreement between you and arbaji with respect to your use of the Platform and supersede all prior agreements, representations, warranties, and understandings of any kind between the parties relating to the subject matter herein.
Important Notice: These Terms contain a limitation of liability clause and a binding dispute resolution clause. Please read Sections 11 and 14 with particular care before using the Platform.
2.1 To be eligible to register and use the arbaji Platform, you must satisfy all of the following criteria at the time of registration and on a continuing basis throughout your use of the Platform:
2.2 arbaji reserves the right to verify your eligibility at any time. Failure to meet or maintain eligibility requirements may result in immediate account suspension, cancellation of pending bets, and forfeiture of any bonus funds.
2.3 By registering an account, you represent and warrant that all eligibility criteria set out in clause 2.1 are satisfied. Providing false information to circumvent eligibility requirements constitutes a material breach of these Terms.
3.1 To access the full range of features available on the arbaji Platform, including placing bets, making deposits, and claiming bonuses, you are required to register an account by providing accurate, current, and complete information as requested during the registration process.
3.2 One Account Per Person: Each player is permitted to hold only one active account on the arbaji Platform. Creating multiple accounts ("multi-accounting") is strictly prohibited. Where arbaji identifies duplicate accounts, it may close all but the original account, confiscate any winnings accrued on duplicate accounts, and permanently ban the player at its sole discretion.
3.3 KYC Verification: arbaji operates a Know Your Customer (KYC) verification process. You may be required to submit supporting documentation at any stage, including but not limited to:
3.4 arbaji reserves the right to suspend withdrawals or restrict account activity pending completion of KYC verification. The Platform is not liable for any losses or inconveniences arising from delays in KYC processing where you have failed to provide requested documentation promptly.
3.5 Account Security: You are solely responsible for maintaining the confidentiality of your username, password, and any one-time passwords (OTPs) associated with your account. You must notify arbaji's support team immediately if you become aware of any unauthorised access to or use of your account.
3.6 arbaji will never ask for your password via email, live chat, or any other communication channel. Any communication claiming to be from arbaji and requesting your password should be treated as fraudulent and reported immediately.
4.1 All financial transactions on the arbaji Platform are conducted in Bangladeshi Taka (BDT). arbaji does not charge currency conversion fees; amounts are debited and credited in BDT at all times.
4.2 Accepted Payment Methods: The following payment methods are currently accepted for deposits and withdrawals on arbaji:
4.3 Deposits: Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your arbaji account within minutes of transaction confirmation. Bank transfer deposits may take one to three business days. Minimum and maximum deposit limits are displayed on the Cashier page and may vary by payment method.
4.4 Withdrawals: Withdrawal requests are processed in the order they are received. Standard withdrawal processing times are:
4.5 arbaji reserves the right to delay withdrawal processing pending KYC verification, fraud checks, or investigation of irregular betting patterns. Players will be notified of any such delay and provided with a reasonable estimated resolution timeline.
4.6 Withdrawal of Bonus Funds: Bonus funds are not withdrawable until all associated wagering requirements have been met in full. Attempting to withdraw bonus funds before meeting wagering requirements will result in the forfeiture of those funds.
4.7 arbaji does not accept deposits or process withdrawals to or from third-party accounts. The payment account used for deposits must belong to the registered account holder. Any attempt to use a third-party payment account will result in the reversal of funds and may result in account suspension.
4.8 Minimum withdrawal amounts apply and are displayed in the Cashier section. arbaji reserves the right to charge an administrative fee for withdrawals that fall below the stated minimum threshold.
5.1 arbaji offers a range of promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to cricket events (BPL, IPL, T20 World Cup), Eid, Pohela Boishakh, and other occasions.
5.2 All bonus offers are subject to individual promotional Terms & Conditions published alongside the offer at the time of release. Where those specific terms conflict with these general Terms, the specific promotional terms shall take precedence.
5.3 Wagering Requirements: Unless otherwise stated, all bonus funds and any winnings generated from bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier, eligible games, contribution percentages, time limits, and minimum odds (where applicable) will be stated clearly in the promotional terms.
5.4 arbaji reserves the right to withdraw, modify, or cancel any promotional offer at any time. Where a promotion is cancelled after a player has already opted in and completed a qualifying deposit, arbaji will make reasonable efforts to honour the bonus or provide a fair equivalent.
5.5 Bonuses may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise. Attempts to claim a bonus multiple times through the creation of additional accounts constitutes multi-accounting and will result in all bonus funds being forfeited.
5.6 arbaji reserves the right to withhold bonus payments and/or winnings if it has reasonable grounds to believe that a player has engaged in bonus abuse, including but not limited to: low-risk hedging strategies designed to meet wagering requirements without genuine gaming intent, or systematic exploitation of promotional loopholes.
6.1 arbaji provides access to sports betting (including cricket, football, kabaddi, and other markets), live casino games (baccarat, roulette, blackjack, Teen Patti, Andar Bahar), slot games, crash games, and virtual sports. Each product category is governed by its own specific rules, available within the relevant game interface.
6.2 Bet Confirmation: A bet is not valid until it has been accepted and confirmed by the arbaji system. A confirmation reference number will be issued for each accepted bet. In the event of technical failure prior to confirmation, the bet shall be deemed void and any staked amount will be returned to your account balance.
6.3 arbaji reserves the right to void any bet or game result where there is evidence of a technical error, data feed error, pricing error, or where the outcome has been determined by factors outside the normal course of play.
6.4 Minimum and Maximum Stakes: Minimum and maximum bet limits apply across all markets and are displayed within the betting interface. arbaji reserves the right to adjust these limits at any time and may apply individual account-level limits where warranted.
6.5 For live casino games powered by Evolution Gaming, Ezugi, and Pragmatic Play, the rules of the specific game variant as implemented by the game studio shall apply. arbaji's customer support team can provide guidance but cannot override studio game rules.
6.6 Disconnections: arbaji is not responsible for interrupted gameplay or bet placement resulting from your internet connection failure, device malfunction, or power outage. Where arbaji's own systems cause a disconnection, affected bets will be resolved according to the outcome at the point the game or round concluded.
7.1 The following conduct is strictly prohibited on the arbaji Platform. Violation of any of the following provisions may result in immediate account suspension, permanent ban, forfeiture of all funds, and referral to relevant law enforcement or financial intelligence authorities:
7.2 arbaji employs advanced fraud detection and responsible gaming monitoring systems. All account activity is subject to ongoing review. Players found to be in breach of this clause may have their accounts suspended without prior notice pending investigation.
8.1 All content on the arbaji Platform — including but not limited to the arbaji brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of arbaji or its licensed content partners and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, transmit, modify, create derivative works from, or commercially exploit any arbaji content without prior written authorisation.
8.3 Game content provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners is licensed to arbaji for presentation on the Platform and remains the intellectual property of the respective studios. arbaji makes no claim of ownership over such third-party game content.
9.1 arbaji collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you acknowledge that you have read and understood the Privacy Policy.
9.2 arbaji uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Internal access to player data is restricted on a need-to-know basis and governed by strict internal data handling policies.
9.3 arbaji will not sell your personal data to third parties. Your data may be shared with regulated third-party service providers (payment processors, identity verification services, fraud detection partners) solely where necessary to operate the Platform and fulfil its obligations to you. All such partners are contractually bound to handle your data in compliance with applicable data protection standards.
10.1 arbaji is committed to promoting responsible gaming. The Platform provides a range of player protection tools accessible from within your account settings after login, including:
10.2 arbaji is strictly an 18+ platform. Players who believe they may have a gambling problem are encouraged to visit the Responsible Gaming page for detailed guidance, support resources, and instructions on activating self-exclusion tools. arbaji's 24/7 support team is also available to assist.
10.3 Self-exclusion requests are processed within 24 hours of receipt. During the self-exclusion period, the player will not be permitted to access their account, make deposits, or receive promotional communications. arbaji uses best-effort technical measures to enforce self-exclusion but cannot guarantee that all access attempts will be blocked, particularly where the player attempts to circumvent exclusion measures.
11.1 To the maximum extent permitted by applicable law, arbaji shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.
11.2 arbaji's total aggregate liability to you for any direct losses arising under or in connection with these Terms shall not exceed the total amount deposited by you to your arbaji account in the 30-day period immediately preceding the event giving rise to the claim.
11.3 arbaji does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other malicious components. arbaji will use reasonable commercial efforts to maintain Platform uptime and security but cannot guarantee uninterrupted service.
11.4 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
12.1 arbaji reserves the right to amend, modify, or update these Terms at any time. Where amendments are material, arbaji will provide reasonable advance notice via email to your registered address and/or via a prominent notice displayed on the Platform.
12.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and request closure of your account prior to the amendment's effective date.
12.3 The most current version of these Terms is always available on the arbaji website at arbaji.app/terms-conditions. Players are encouraged to review this page periodically to stay informed of any changes.
13.1 arbaji reserves the right to suspend or terminate your account and your access to the Platform at any time, with or without prior notice, for any of the following reasons:
13.2 Upon account termination, any real-money balance (excluding bonus funds subject to unmet wagering requirements) will be returned to you via your registered payment method within a reasonable timeframe, subject to completion of any outstanding KYC or compliance checks.
13.3 arbaji may, at its sole discretion, reinstate a suspended account upon satisfactory resolution of the circumstances that led to the suspension. Permanently banned accounts will not be reinstated under any circumstances.
14.1 Informal Resolution: If you have a complaint or dispute relating to your use of the arbaji Platform, we encourage you to contact our support team in the first instance at [email protected]. Our support team will endeavour to resolve your complaint within five business days.
14.2 Escalation: If your complaint is not resolved to your satisfaction through the informal process, you may escalate the matter in writing to arbaji's compliance team. Escalated complaints will be reviewed and responded to within 14 calendar days.
14.3 Binding Arbitration: If a dispute cannot be resolved through the escalation process, both parties agree that the dispute shall be submitted to binding arbitration. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgement in any court of competent jurisdiction.
14.4 Nothing in this clause shall prevent either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending the outcome of arbitration.
15.1 For any questions, complaints, or requests relating to these Terms & Conditions or your use of the arbaji Platform, please contact the arbaji support team using the following details:
arbaji Support Team
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 directly on the arbaji Platform after login
Response Time: Typically under 3 minutes via live chat; within 24 hours via email
Operating Hours: 24 hours a day, 7 days a week, 365 days a year
Language: English
15.2 arbaji's registered business address and corporate information are available upon written request to the email address above, subject to verification of your identity as a registered Platform user.
18+ Only: arbaji is strictly an adult entertainment platform. You must be 18 years of age or older to register an account and engage in any gaming activity. If you are under 18, please leave this website immediately. If you are concerned about underage gambling within your household, please use your device's parental control tools to restrict access to this Platform.
Now that you have reviewed the arbaji Terms & Conditions, you are ready to enjoy Bangladesh's most trusted gaming platform — cricket betting, live casino, premium slots, and more, all in BDT.
18+ only. Please gamble responsibly. arbaji is an entertainment platform — always play within your means.