arbaji believes that gaming should always be fun, controlled, and within your personal limits. We provide every player with practical tools and clear guidance to ensure gambling remains an enjoyable entertainment activity — never a source of financial stress or personal harm.
Six pillars that define the arbaji approach to keeping every player safe, informed, and in control of their gaming activity.
arbaji enforces a mandatory minimum age of 18 years for all registered players. Every new account undergoes identity verification to confirm that the player meets this requirement. Underage gambling is illegal and harmful — arbaji has a zero-tolerance policy toward it.
Players can set daily, weekly, or monthly deposit limits directly from their arbaji account settings. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period, protecting you from impulsive overspending during a losing streak.
The arbaji time-out tool lets you temporarily suspend your account for a set period — 24 hours, 48 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets, giving you the breathing room you need to step back and reassess.
If you feel that gambling has become a serious problem, arbaji's self-exclusion option allows you to close your account for an extended period of 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the active exclusion window.
arbaji can send you periodic session reminders — pop-up notifications after 30, 60, or 90 minutes of continuous gaming — that display how long you have been playing and your net session result, keeping you grounded and aware of time spent on the Platform.
The arbaji responsible gaming support team is available around the clock. If you or someone you know is experiencing difficulties related to gambling behaviour, our trained support staff can guide you toward the right tools, account restrictions, or professional resources.
arbaji gives you a full suite of account-management tools so that you — not the game — are always the one in control. These tools are available directly from your account dashboard and can be activated at any time without waiting for approval.
Responsible gaming is not just a regulatory requirement for arbaji — it is a core part of the platform philosophy. The goal is a sustainable, enjoyable experience for every player across Dhaka, Chittagong, Sylhet, Rajshahi, and the rest of Bangladesh.
Pro Tip: Setting a weekly deposit limit when you first register is one of the most effective ways to prevent overspending before it becomes a habit. arbaji recommends every new player configure their limits during the sign-up process.
Cap the total amount you can deposit within a chosen time frame — daily, weekly, or monthly. Increases require a 7-day cooling-off period.
Active ImmediatelySet a maximum net loss threshold per day, week, or month. When your losses reach this level, betting is automatically paused until the period resets.
Active ImmediatelyLimit the total hours per day you can spend on the arbaji Platform. Once the limit is reached, your session ends automatically.
Active ImmediatelyTake a break of 24 hours up to 30 days. Your account is suspended for the chosen duration. Extend at any time, but you cannot cut it short.
Instant EffectPermanently or temporarily close your account for a minimum of 6 months. arbaji will not send any marketing communications during exclusion.
Processed Within 24hReceive on-screen reminders at intervals you choose, showing elapsed session time and your current profit or loss position.
Fully CustomisableActivating any responsible gaming tool on arbaji takes under two minutes. Follow these steps from your account dashboard.
Problem gambling can develop gradually and is often difficult to recognise in oneself. arbaji encourages all players to review these warning signs honestly and regularly. Identifying the issue early is the first step toward addressing it.
If you answer "yes" to three or more of the following questions, arbaji strongly encourages you to activate a self-exclusion or cool-off period and seek professional support.
Have you ever felt the need to gamble with increasing amounts of money to achieve the same level of excitement?
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Have you ever gambled to escape personal problems, relieve feelings of helplessness, guilt, anxiety, or depression?
Have you tried to cut back or stop gambling and found yourself unable to follow through on that intention?
Have you risked or lost significant relationships, employment, or educational opportunities because of gambling?
Have you borrowed money, sold possessions, or used funds intended for household expenses to finance your gambling?
After losing money, do you frequently return the next day to try to recover your losses ("chasing")?
If you answered yes to 3 or more: Please contact the arbaji support team immediately or activate self-exclusion from your account settings. Professional help is available and seeking it is a sign of strength, not weakness.
arbaji operates as an entertainment platform for adults across Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are genuinely committed to ensuring that every interaction a player has with arbaji is enjoyable, transparent, and conducted within healthy, self-defined limits. Responsible gaming is not an afterthought — it is built into the core design of the Platform.
We recognise that while the vast majority of our players engage with sports betting, slots, and live casino games purely for entertainment, a small number of individuals may develop patterns of play that are harmful. arbaji takes this responsibility seriously and provides a robust, accessible set of tools and resources to address it proactively.
Participation in real-money gambling on the arbaji Platform is strictly limited to individuals who are 18 years of age or older. This is a firm, non-negotiable requirement. arbaji enforces this through a mandatory Know Your Customer (KYC) identity verification process that every new account holder must complete before making a first deposit.
During the verification process, players are required to submit a government-issued identification document — such as a National ID card or passport — and confirm that the name, date of birth, and photo on the document match the details provided during registration. Accounts that cannot be verified as belonging to an adult aged 18 or above will be closed without refund of any deposited funds, in accordance with the arbaji Terms & Conditions.
arbaji also encourages parents and guardians to use device-level parental control software to prevent underage individuals from accessing online gaming platforms. If you suspect that a minor has registered on arbaji using false information, please contact the support team immediately at [email protected].
arbaji's deposit limit system allows players to define the maximum amount they are willing to deposit within a rolling 24-hour, 7-day, or 30-day window. These limits are set by the player — not imposed by arbaji — and they reflect the player's own assessment of what constitutes a healthy, affordable level of play.
Once a deposit limit is set or lowered, the change takes effect immediately. A request to increase a deposit limit, however, is subject to a mandatory 7-day waiting period before the new higher limit becomes active. This cooling-off mechanism is intentional — it is designed to prevent impulsive limit increases made during a losing session or a moment of emotional vulnerability.
Loss limits function similarly. Players can define a net loss threshold per day, week, or month. When cumulative losses in the period reach the defined threshold, the ability to place further bets is temporarily suspended until the period resets. This tool is particularly useful for players who are comfortable with their deposit amounts but want an additional safety net against extended losing runs.
A time-out is a short-term account suspension that players can activate when they feel they need a break from gambling. arbaji offers time-out durations of 24 hours, 48 hours, 7 days, and 30 days. During a time-out, the player cannot log in, make deposits, or place bets. Marketing communications are also paused for the duration of the time-out. The time-out period cannot be shortened once activated — it runs its full course before the account becomes accessible again.
Self-exclusion is a more serious, longer-term measure for players who believe they have a genuine gambling problem. arbaji offers self-exclusion periods of 6 months, 12 months, and permanent exclusion. A self-exclusion request submitted to the arbaji support team at [email protected] will be processed within 24 hours. During the exclusion period, the account is fully suspended, all pending withdrawal requests are processed and returned to the player, and all marketing is ceased permanently (even after exclusion ends, unless the player explicitly opts back in).
Players who have self-excluded are strongly advised not to attempt to register a new account during the exclusion period. arbaji takes technical measures to identify and close accounts registered by previously self-excluded individuals, but players bear personal responsibility for respecting their own exclusion commitment.
arbaji acknowledges that gambling can intersect with mental health challenges in complex ways. Some individuals gamble to cope with anxiety, depression, loneliness, financial stress, or other personal difficulties. While gambling may provide temporary relief, it typically amplifies these problems over time rather than resolving them.
If you recognise that your gambling behaviour is being driven by emotional or psychological distress rather than entertainment, arbaji strongly encourages you to reach out for professional support alongside using the Platform's responsible gaming tools. Our support team can provide information about community resources available in Bangladesh and help you navigate the self-exclusion process if needed.
Important Reminder: Gambling should never be viewed as a method of earning income, solving financial problems, or recovering from debt. Every game on the arbaji Platform — whether a cricket bet, a slot spin, or a live table game — is a game of chance. The house has a statistical edge over the long term. Never gamble with money you cannot afford to lose.
arbaji's responsible gaming monitoring systems are designed to identify patterns of play that may indicate a player is at risk. These include sudden large increases in deposit amounts, extended sessions without breaks, rapid alternation between deposits and withdrawals, and other behavioural signals associated with distressed or compulsive gambling.
When these patterns are detected, the arbaji responsible gaming team may proactively reach out to the player via email to check in, provide information about available tools, and offer a gentle prompt to review their limits. Players are never penalised or judged for being contacted — this outreach is purely a welfare measure.
In cases where arbaji has reasonable grounds to believe that a player is gambling problematically and is not responding to outreach, the Platform reserves the right to impose temporary account restrictions in the player's best interest, consistent with the arbaji Terms & Conditions.
If you are concerned that a friend or family member may be experiencing a gambling problem, arbaji encourages you to approach the conversation with empathy and without judgment. Problem gambling is a recognised behavioural health condition — it is not a character flaw or a sign of weakness. The individual may be unaware of the extent to which their gambling has escalated, or they may be ashamed to ask for help.
You can contact arbaji's support team on behalf of a third party if you believe they are registered on the Platform and are gambling harmfully. While arbaji cannot share account details with third parties due to privacy obligations, the support team can note the concern and escalate it through internal welfare protocols.
If gambling is causing you distress, financial harm, or relationship difficulties, the arbaji responsible gaming support team is available 24 hours a day, 7 days a week. You do not need to be in crisis to reach out — our team is here for every question, concern, or request, no matter how small it may seem.
To request a self-exclusion, apply an account restriction, or simply talk to someone about your gambling habits, contact us at:
[email protected] — include "Responsible Gaming Request" in your subject line for priority handling.
All responsible gaming requests are handled with full confidentiality and processed within 24 hours.
Emergency Support
If you are in immediate distress, please contact a mental health helpline in your area. Kaan Pete Roi (Bangladesh): 01779-554391
Available daily, 6pm – 10pm BST (UTC+6)
Response Times
Self-exclusion requests: within 24 hours
Limit adjustments: immediate
General enquiries: within 5 business days
Now that you know how arbaji protects you, explore the Platform with confidence. Set your limits, play within your means, and enjoy Bangladesh's most trusted online gaming destination — from live cricket betting to premium slots and live casino tables.
18+ only. Please gamble responsibly. arbaji is an entertainment platform — always play within your means.